Terms and Conditions


1. Thank you for taking the time to review our Privacy Policy. At times, Tenderservices will collect certain personal information about customers and visitors to our website. Such information will include both identifiable personal data, as well as non-identifiable personal information. Identifiable personal information will be collected when you register with us. Non-identifiable information is gathered automatically when you visit our website and is stored for use in our system.

2. The purpose of this privacy policy is to explain to customers what types of information we will collect and how that information is used. In most cases, we collect this information to ensure network integrity and that we continue to provide you with the most relevant content and best possible service to suit your needs. In some cases, we are required by law to collect personal information about customers. Except where the law requires otherwise, we undertake to protect the confidentiality of such data.


3. Tenderservices respects customer privacy and the privacy of those accessing our website. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services. We undertake not to sell your personal information to third parties for commercial or marketing purposes.

Collection of Personal Data

4. Tenderservices collects personal data about our users when you register on our site; create network profiles; respond to a customer questionnaire; and participate in our voting campaigns, as well as through through the use of cookie technology.

A cookie is a data file that sits on your computer hardisk. The cookie is placed there by a remote web server that you have visited using a browser like Mozilla Firefox or Internet Explorer. It is used to uniquely identify you during web interactions with a website and contains data parameters that allow the remote HTML server to keep a record of who you are, and what actions you take at the remote web site. You have the option to disable the cookie function in your browser, but will be restricted from accessing many sites as a result.

Use of Personal Data

5. Tenderservices may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, request your feedback. However, Tenderscan will only communicate with you in this way if you selected to receive such communications from us upon registration, and as a registered user you will always be able to change your account settings to disable such communications.

6. Tenderservices may log your IP address and information about your operating system and the type of browser you use for the purposes of improving our service offerings. This data however will not be used to identify individual users who will at all times remain anonymous.

7. Any information Tenderservices collects from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within Tenderscan or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

Public Space (Network of members)

8. Any information that customers disclose in the network of members is available to anyone else who has access to that space. Tenderservices cannot safeguard any information you disclose there.

Site Linking

The Tenderservices website contains links to sites that belong to third parties unrelated to us. Tenderservices cannot be held responsible for any use of your personal information arising from you disclosing personal information on third party sites. Tenderscan cannot protect any information you may disclose on these sites and recommends that you review the privacy policy statements of those sites you visit.

Reservation of Rights

10. Tenderservices reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.

11. Tenderservices further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.

12. Tenderservices reserves our rights to disclose your personal information where you have given us explicit legal written consent to do so.

13. Tenderservices reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property.

14. Tenderservices reserves the right to make changes to this privacy policy or update it. Where a major change is made, customers will be informed by e-mail notification or through a notice on our website. Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.